The Obama administration kicked off the Health Insurance Marketplace education effort with a new, consumer-focused HealthCare.gov website and the 24-hours-a-day consumer call center to help Americans prepare for open enrollment and ultimately sign up for private health insurance. The new tools will help Americans understand their choices and select the coverage that best suits their needs when open enrollment in the new Health Insurance Marketplace begins October 1.
HealthCare.gov is the destination for the
Health Insurance Marketplace. Americans may now access new educational
information and learn what they can do to begin to get ready for open enrollment
this fall. The website will add functionality over the summer so that, by
October, consumers will be able to create accounts, complete an online
application, and shop for qualified health plans. For Spanish speaking
consumers, CuidadoDeSalud.gov will also be
updated to match HealthCare.gov’s new consumer focus.
Between now and the start of open
enrollment, the Marketplace call center will provide educational information
and, beginning Oct. 1, 2013, will assist consumers with application completion
and plan selection. In addition to English and Spanish, the call center
provides assistance in more than 150 languages through an interpretation and
translation service. Customer service representatives are available for
assistance via a toll-free number at 1-800-318-2596 and hearing impaired callers
using TTY/TDD technology can dial 1-855-889-4325 for assistance.
If you’re not a
consumer looking for health insurance--and you want resources for your
organization, technical Marketplace information, or press materials-- visit
these sites respectively:
To view the new look and new focus of the website, visit www. HealthCare.gov.
HHS is on target for open enrollment in the Marketplace, which begins Oct. 1, 2013, and other key milestones approaching in the months ahead. Coverage will begin Jan. 1, 2014.
Questions or
Concerns? Contact HHSIEA@hhs.gov.
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